Delivery
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What are your delivery options and costs?
Orders are picked and packed daily, and are dispatched Monday - Friday (excluding Bank Holidays). Orders placed on a Saturday or Sunday with Express Delivery will be dispatched the following Monday. Once you've decided what to buy, select your shipping method at Checkout. Wherever you call hom... -
All orders are picked and packed 7 days a week, and are dispatched Mon-Fri (excluding localised Bank Holidays). Delivery timescales and pricing can be found here. What time will my order be delivered? Our delivery services run during standard operating hours and specific delivery windows depen...
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Of course! We'll send your tracking info by email once your order has been shipped. If your order hasn't arrived within the expected timescale, please get in touch with your order number via our Contact Form here and we'll look into this for you 🕵️♀️
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Can I refuse my parcel if I've changed my mind?
In the case of a refused delivery, you will be responsible for: • Original shipping charges; • Any return import fees incurred; • Return postage costs to Disturbia. This amount will be deducted from your refund. If the return fee exceeds the amount of the order (plus shipping costs), the packa... -
Why has my order been returned to Disturbia?
If your order hasn't made it to you and is instead being returned to us, we're really sorry for any disappointment this may have caused. Your parcel may have been returned for one of the following reasons: The parcel was refused. The delivery carrier was unable to access your delivery address. ... -
We want to ensure we're able to offer the best possible product range to our customers so on occasion, you may notice your order being dispatched from our difference warehouses. If your order cannot be shipped in full from our EU warehouse, and is eligible, we may split your order and part ship ...